Vintage Radio Service Data By Email
£1.99 Each
Delivered within 15 Minutes*

Vintage Radio Service Data by Email costs just £1.99 per item. You will normally receive your data within 15 minutes*. Payment is by PayPal only.

All service data is supplied in Adobe Acrobat (.PDF) format, which can be viewed using the free viewer program available for download from the Adobe website.

Please read the whole of this page before ordering.


Hotmail and AOL Users

If you are using a Hotmail or AOL email address, please note that the email systems operated by these companies often 'lose' emails sent by my automatic system (maybe they filter it as spam - I don't know). If possible, please change the default email address on your PayPal account to an alternative email provider. If you must to use Hotmail or AOL and your data does not arrive, you may contact me for manual resending as detailed below (if possible give an alternative email address). However there is no guarantee that manually sent data to Hotmail or AOL will arrive either. I will not refund payments for Hotmail or AOL users if the data does not arrive despite resending. If you are dissatisfied please complain to Hotmail or AOL.


How to Order

Ordering is simple! To find out if the data you require is available, and to place your order, go to the Service Data Index:

Service Data Index

When you find the data you want, click the "Add to Basket" button to add it to a PayPal shopping basket. You can continue to add service data to your basket, and you can remove items if you change your mind etc. Once you are happy, simply go through the PayPal checkout as you would with any other PayPal transaction.

PayPal generally process payments immediately. As soon as I receive notification of payment completion from PayPal, my automated system should email your service data to you. This is usually within a few minutes (see 15 Minute Delivery below) but please allow a couple of hours in case of internet delays. If you have not received it after two hours, please contact me.

Note that if your email payment is funded from your bank account (rather than from PayPal funds or credit card) this is regarded as an "eCheque" payment by PayPal which takes typically 5 days to clear. Your data will not be sent until I receive notification of cleared funds from PayPal.

This service is available for PayPal payments and email delivery only. If you are not able to use PayPal, please consider purchasing the relevant CD-ROM instead.


File Sizes

The Service Data Index shows the file sizes. Some email services have a size limit of 2MB. For data larger than this, the size is highlighted in bold red as a reminder. Please make sure you can receive attachments of the size shown BEFORE ordering, and be sure to disable any attachment blocking filters, spam filters etc.

If the email fails I will send it a second time (perhaps to a different email address) upon request, but if that also fails you may have to place another order.


Refund Policy

If you are unhappy with the data you have received please email me. Normally we should be able come to an acceptable resolution. For example, if you find that the data you have received refers to details in another service manual, I will send you the additional manual (if available) free of charge on request.

Refunds are normally only available if the data received is different from the description given and I do not have the correct data to send you. Refunds are not offered if delivery fails due to file size limitations, spam filtering or similar with your email provider or on your computer.

Refunds or free replacements are not offered if you choose the wrong model number, so please check that you have ordered the right data before paying.


Index Details

For every model in this index the following information is given:

Type

This indicates the type of service sheet used. The possibilities are:

Ref

This code is used when ordering the data and is automatically entered into the PayPal shopping basket. The format of the code allows me to easily locate the data required on my system easily. The code is nothing clever - it simply indicates the CD-ROM, folder and filename for the file required.

In some cases you will notice that the folder (the centre part of the code) does not match the manufacturer; this is because many service sheets cover a range of products from different related manufacturers that all use the same basic chassis or circuit.

File Size

This is the size of the file, in KB. Before ordering you should check with your email provider that you are able to receive a file of this size by email. If the size is over 2MB it is highlighted in bold red as a reminder to you to check first.


*15 Minute Delivery

Service data is sent by email by an automated system within 15 minutes of receiving the PayPal payment confirmation. In the event of a problem with the automated system your data will be sent manually, normally within 24 hours.

If you have not received your data two hours after receiving the payment confirmation email from PayPal, please contact me so I can investigate. Before contacting me however, please check the status page of this website for any status announcements that could account for the delay.

The 15 minute delivery cannot be not guaranteed, as it is dependant on the reliability and perfomance of the internet, email servers, file server, PayPal system etc. In particular it does not apply to AOL or Hotmail addresses which often lose data from my automatic system.

Note that if your email payment is funded from your bank account (rather than from PayPal funds or credit card) this is regarded as an "eCheque" payment by PayPal which takes typically 5 days to clear. Your data will not be sent until I receive notification of cleared funds from PayPal.


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